Refund and Cancellation Policy

Refund and Cancellation Policy

At Haimatrimony.com, we strive to provide quality matchmaking services to our users. Please read our Refund and Cancellation Policy carefully before making any payment.

1. Cancellation Policy

Users may cancel their subscription or premium services at any time by logging into their account or contacting our support team at support@haimatrimony.com. However, please note that cancellation of services does not entitle you to a refund unless specified below.

2. Refund Policy

All payments made to Haimatrimony.com for premium memberships or any other services are non-refundable once the services are activated. We do not provide refunds for:

  • Change of mind after purchase
  • Partial use of service duration
  • Lack of matches or responses

Refunds will only be considered under the following rare conditions:

  • If the payment was made more than once for the same service due to a technical error
  • If a payment was deducted but the service was not activated

In such cases, please report the issue within 7 days of the transaction by emailing us at support@haimatrimony.com with payment proof.

3. Mode of Refund

Approved refunds will be processed within 7–10 business days and will be credited via the original mode of payment.

4. Contact Us

If you have questions about this policy, please email us at support@haimatrimony.com.